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They are just so reliable!
“Call Care are very good. If a client ever says to me we called you I can always go back to Call Care and they can prove from their records who has called and who hasn’t . This has been really handy at times. 3⁄4 of all our phone calls go thru Call Care. Steven is easy to get in touch with. Reliable. They are just so reliable. They have always been able to provide a service. We have been with them for 10 years now. I discovered them one time I was in Blenheim. I was speaking with a client who mentioned them so I popped into see Steven and here we are!”
— Paul O’Kane | Gaming Machine Distributors
Their availability is what keeps us
“Call Care provide an essential service. Our clients need a 24 hour emergency service and by using Call Care, not one call is missed. They record our incoming calls and the location of the emergency before they pass it onto us. They are always available to talk to. Anything we need to change to ensure our service is effected immediately. We have been dealing with them for the last 6-8 years and it’s availability and their reliability that keeps us with them.”
— Phil | Alf Downs
Never missed a call!
“Call Care are excellent and very reliable. They record all their calls so if there is any problem they can track and trace it back and get it sorted promptly. They take care of all our after hour calls for us. They take all the details down and pass these onto our after hours staff. They are very reliable and your call is answered every time. Considering the volume they are dealing with they still manage to never miss a call. Our customers rely on a fast and efficient service and Call Care deliver. I bought the business 8 years ago but this is one of the things I never needed to shop around for as there was no reason to leave. They are that reliable!”
— Mark Nixon | Couchmans
No reason to change!
“Working with Call Care has been an excellent experience. We have had a long relationship. If we ever have issues, Call Care go over and above to resolve the issue to our satisfaction and with urgency. We have found them at least as reliable as our own staff. As a service they take care of our after hour calls and also during periods of high call volumes during business hours. They have supported our new businesses by adding additional answer services and this was done with urgency. They also guided us through the process that was involved. As I said we have been with them for a long time - 10 years! And we have no reason to change.”
— Jarrod Edge | Gilligan Rowe
