Problem: A small field services company was frequently out on customer sites and unable to answer calls when at a job.
Action: The solution was to have calls diverted to CallCare. Urgent jobs are paged directly, or the caller is transferred to the company cell phone.
Result: For all other calls, messages are taken and either paged out directly, or emailed and/or texted to the company.
Does your field services company also need help with answering the phone?
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