Problem: A self-employed consultant was working with a single telephone line, which was often busy, and she did not want to miss a call. She had call minder but felt customers would like a personal response.
Action: After talking with CallCare, the solution was to divert her calls to CallCare when the line is either busy or not answered. The call is answered in the company name, then a message is taken and emailed or texted to the office for her to respond to.
Result: This makes her business seem bigger because it appears as though she has more than one receptionist.
Are you a sole trader who also needs help with answering the phone?
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