FAQs / After-Hours Call Answering, General

What call answering solutions are available?

At CallCare, we’re not just a standard telephone answering service provider. We customise our services to fit your business needs, whether that be capturing a call while you’re out of the office, making bookings when you’re with clients, inbound call handling or any other situation where you need a virtual receptionist. Our experienced team of agents will make sure your clients are well looked after at all times. 

Our 24/7 live call answering services provide a smart, affordable and total business communications solution. Options include:

  • Taking messages
  • Answering FAQs
  • Transferring calls
  • Completing webforms
  • Appointment setting
  • CRM input
  • Quoting fees
  • Taking orders
  • Emergency triaging
  • On-call roster management

So whether you require simple message-taking, reception transfer options or have more complex call flows, we’ve got you covered.

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Message-taking offer! Save up to $60/month for 3 months.       FIND OUT MORE

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