How do virtual answering services work?

It’s simple. With CallCare, your business calls are answered by a real person who sounds like part of your team.

You’ll receive a unique phone number to forward your calls to and when someone calls, we answer in your business name and either transfer the call to you or take a message.

Our friendly and professional remote receptionists greet your callers using your preferred script and follow your instructions for each type of call. If you’re available for call transfers, we’ll announce the caller and the reason for their call, then transfer them through. If you’re busy, we’ll take a message and send it to you by text or email.

You can get on with your day knowing that every call is being handled with care. Check messages at a time that suits you, without worrying about missing something important.

Already have a receptionist? We can support your team by answering overflow calls, providing cover during breaks or holidays, or even delivering a full 24/7 answering service.