Let us Answer Your Phone
“Call Care provide an essential service to our business”
— Phil | Alf Downs

Customised Phone Solutions for Kiwi Businesses


At Call Care, we’re not just your average telephone answering service. We tailor our call centre services to fit your business needs, whether that be capturing a call while you’re out of the office, making bookings when you’re with clients, inbound call handling or any other situation where you need a virtual receptionist. Our experienced team of agents will make sure your clients are well looked after at all times. 

A Friendly Kiwi Voice


Have all your callers be treated with a friendly smile by one of our dedicated and trained Kiwi team members. We’re there 24/7, ready and willing to serve! 

Calls answered in a timely manner


There's nothing more frustrating than phones being unanswered, so with our own custom software & processes we’ve achieved a very high standard with calls answered within a few seconds!
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Our Services

Message Taking

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Appointment & Booking

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Call Transfer

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Job Dispatching

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Q&A Answering

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Corporate Answering

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Phone Reception

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Call Centre

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Who we Work With


We’ve helped Kiwi businesses succeed for over 25 years, with everyone from small businesses to large corporations benefiting from our offer of one of the best phone answering experiences in the country. With all the right ingredients to be New Zealand’s favourite answer service, let our high quality systems and professional friendly team receive calls and create relationships on your behalf
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Accurate information taken


Call Care has got all the right ingredients to be your successful reception team. With high quality systems and processes with a professional friendly team to receive calls and create relationships, what else could you need?

A professional approach


Call Care has got all the right ingredients to be a successful reception team. Our high quality systems and processes have been developed over years of service, so you can be sure your clients receive the highest levels of service.
Your Voice, Our Kiwi Operators - Free Trial

Helpful and easy to deal with

“The team at Call Care are helpful and easy to deal with. Call Care provide a valuable service in allowing our customers to make a personalised contact outside the standard operating hours of our customer service team. I don’t know why we went with Call Care but we have been with Call Care longer than I have worked here and that is 10 years!”

— William Smith | Euroquip Empowering Industries
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