Customised call handling
solutions for NZ businesses.
Because every call counts.
Let us answer your business phone.
Every call counts.
We tailor our virtual reception services to fit your business needs, with all calls answered in New Zealand.
Let us answer your business phone.
Every call counts.
Other Options
Why CallCare
24-hour coverage
We’re ready and willing to answer your calls around the clock, even on the weekend or on public holidays.
Local NZ receptionists
All calls are answered by professional New Zealand-based receptionists who understand Kiwi business culture.
Specialised solutions
We offer services ranging from simple message-taking to appointment booking and job dispatching.
Claim a 7-day free trial.
See for yourself the difference we can make to your business.
24-hour coverage
We’re ready and willing to answer your calls around the clock, even on the weekend or on public holidays.
Local NZ receptionists
All calls are answered by professional New Zealand-based receptionists who understand Kiwi business culture.
Specialised solutions
We offer services ranging from simple message-taking to appointment booking and job dispatching.
Claim a 7-day free trial.
See for yourself the difference we can make to your business.
24/7 answering services with friendly Kiwi voices.
24-hour coverage.
We’re ready and willing to answer your calls around the clock, even on the weekend or on public holidays.
Local NZ receptionists.
All calls are answered by professional New Zealand-based receptionists who understand Kiwi business culture.
Specialised solutions.
We offer services ranging from simple message-taking to appointment booking and job dispatching.
NO-OBLIGATION TRIAL AVAILABLE
Free call answering for 7 days.
See for yourself the difference we can make to your business.
How we can help.
Message taking
The most affordable way to prevent missed calls, ensure callers always speak to a human and maximise lead capture.
Call transfers & switchboard
Improve call flows! Have calls answered, screened and, when appropriate, seamlessly transferred to the relevant team member.
Appointment scheduling
Ensure your calendar is managed efficiently by having our team schedule appointments in your chosen software.
Freecall 0800 number
Bundle your answering service solution with a virtual number to help your business appear larger or more professional.
Not sure which option is right for you?
Get in touch to discuss your needs with our team.
How we can help.
Message taking
The most affordable way for your business to prevent missed calls, ensure callers always speak to a human and maximise lead capture.
Find out more
Call transfers & switchboard
Improve call flows! Have calls answered, screened and, when appropriate, seamlessly transferred to the relevant team member.
Find out more
Appointment scheduling
Ensure your calendar is managed as efficiently as possible by having our team schedule appointments using your chosen system.
Find out more
Complex scripting & FAQs
Boost operational efficiency by having us answer common queries from callers and response times for urgent jobs.
Find out more
24/7 emergency response & dispatch
Boost operational efficiency by having us answer common queries from callers and response times for urgent jobs.
Find out more
Freecall 0800 numbers
Bundle your answering service solution with a virtual number to help your business appear larger or more professional.
Find out more
Need help choosing a solution?
How it works.
How it works.
You divert
Your customer’s call is diverted to us.
We answer
We answer the call with your greeting of choice.
We connect
We handle the call as your business requires.
We message
You receive all the details via email, SMS or both.
How it works.
You divert
Your customer’s call is diverted to us.
We Answer
We answer the call with your greeting of choice.
We Connect
We handle the call as your business requires.
We Message
You receive all the details via email, SMS or both.
Limited-time offer.
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Limited-time offer.
Save up to $60/month on our message-taking answering services.
New customer can enjoy discounted pricing for 3 months!
Yes, we’ve made it even more affordable for you to start preventing missed calls. Experience the difference partnering with CallCare can make to your business.
Phone answering services for any industry.
…
Real estate
Book more appraisals, list more properties and improve client experience with our 24-hour inbound call-handling solutions.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
…
Professional services
Professionals in legal, financial and consulting services rely on answering services to ensure client enquiries are handled promptly, maintaining responsiveness and professionalism.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
…
IT
Within the IT sector, it’s vital for calls to be answered around the clock regardless of whether you’re a managed service provider (MSP) or break-fix service provider.
Highlights:
- Prevent missed calls 24/7
- Helpdesk support
- Call triaging
- FAQ handling
- Raise tickets in your CRM
- Route calls to technician
- Phone or contact staff for complex issues
…
Marketing
Marketing and creative agencies use answering services to capture leads, handle client enquiries, and schedule consultations, ensuring constant engagement and seamless communication.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
…
Automotive
Auto dealerships, repair centres and mechanics use answering services to manage appointment bookings, handle service enquiries, and provide after-hours support.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
…
Construction & trades
Electricians, plumbers and builders use answering services to handle emergency calls, schedule jobs, and manage client enquiries, ensuring fast response times and uninterrupted service operations.
Highlights:
- Local New Zealand receptionists
- 24-hour, after-hours or overflow call handling
- Convenient cover for staff absences
- Tailored treatments for different call types
- Lead qualification
- Department-specific call treatments
What business owners say about us.
What business
owners say.
We answer calls for businesses of all sizes.
FAQs.
FAQs.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
Try our call answering services for free!
CallCare is the business phone answering solution you’re searching for, with every call answered in New Zealand! Get started now with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.
Want to try our call answering services for free?
CallCare is the business phone answering solution you’ve been searching for, with calls answered in NZ. Get started with our no-obligation 7-day free trial.
Note: Our free trial is based on our CallCare Lite message-taking service, so features may differ to the plan you’re interested in.